Contact
Welcome to our Contact page.
Contact Us
We're Here to Help
Whether you have a question about grading, memberships, submissions, turnaround times, or certificate verification, we're always happy to help.
As a family-run business, we pride ourselves on providing friendly, personal support to every collector.
Get In Touch
General Enquiries
For questions about our services, memberships, grading process, or website.
📧 Email: support@hagsgrading.co.uk
Submission Support
Need help with an existing submission or want an update on your cards?
Please include:
- Your submission number
- Certificate number (if applicable)
- Full name used on your order
📧 Email: submissions@hagsgrading.co.uk
Certificate Verification
Questions regarding a certificate, QR code, or card verification.
📧 Email: certificates@hagsgrading.co.uk
Frequently Asked Questions
How long does grading take?
Turnaround times vary depending on the service level selected. Current estimated turnaround times are displayed on each grading product page.
How do I submit a card?
Simply choose your grading tier, upload your card photos, complete checkout, and follow the submission instructions provided after purchase.
How can I track my submission?
You can view your order status through your customer account. We will also provide updates as your submission progresses through the grading process.
Can I verify a graded card?
Yes. Every graded card receives a unique certificate number and QR code which can be verified through our online certificate database.
Business Hours
Monday – Friday
9:00 AM – 5:00 PM
Saturday & Sunday
Closed
We aim to respond to all enquiries within 1–2 business days.
Our Commitment
At HAGS, every customer matters.
We're committed to providing professional grading services, clear communication, and the personal support you would expect from a family-run business.
Whether you're grading your first card or your hundredth, we're here to help every step of the way.
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Have a question? We'd love to hear from you.
Get in touch today and a member of the HAGS team will be happy to assist you.